Next week is National Housekeeping Week. A lot of the chains get their staff involved in some appreciation and team building exercises. This is the first year ever that they will be recognized at our hotel and the week celebrated. The Housekeeping Staff has signed up like mad on the games and pie eating contests. It’s nice to see them smile and talk about it all excited.
Also next week is our all employee picnic…in between working. They have rented a dunking well and some of the Manager’s will have to go in it, get dunked for a fee. Whatever we generate from the events we will donate to a local charity. It’s going to be a site to see.
One of the Manager’s that I thought was one of the best was fired tonight. Basically, from what I gathered, he was complaining to a front desk employee about his job, all the hours he’s working, his pay and everything. I’m not sure exactly what he said but he was busted and was terminated. Although it could of been written off as “blowing off steam”, the new Management Team took it very seriously and took action.
He was the best employee I have ever seen. And my clients loved him. He would do anything for anybody. Work all day and come back at night. I simply can’t believe it. Someone said to me “17 of us to start, 6 of us left”. It’s the truth. Most of the old Management Team has been fired. I expected this and new this when the new General Manager was brought in. I have seen it too many times and I am proud to say, that I have made it through every one of them. But, you just never know.
It’s hard to go into work everyday wondering if you will be fired or not with all of the changes. In the beginning I was nauseous about the changes and fearful for my job. I was of course the Director of Sales and you knew the deal. I wanted to remain on the team and I wanted to simply sell. Forget all of the bull that comes with being a Director. Maybe some fresh eyes and help would be better for the Sales Team. So I took a breath and a chance and talked to the New General Manager letting him know that I love the property and that I wanted to sell only. I think that he respected me for that and I remained on the Team and took the SMERFE Sales Manager position. I must say, I love it and I can rest better at night. No, they did not reduce my salary but they did change the commission structure that has cost me financially but I’m working my way through it.
I think this new team has people just waiting to replace us. But then I think that since my DOS said that I was on the right track and that I was doing a good job, that maybe they do find me an asset. Some of the old Manager’s say that they are working us to death to get them set up and then they will replace us. I know that these people thinking this will be the next to go. I find not commenting and staying away from these people are the best thing to do.
Bottom line, I have to stop thinking and just to the job the best I can. That’s the only way that I can stomach it. It’s not so much that I am fearful of being fired, I really do see the property as an asset and I enjoy working here. It’s been over 2 years now and I want to be part of the team that turns this property around. I hope that they know that. We will see.
The Opera Training went well today. But still not for the Catering Manager. I’m hoping that she makes it through all of this. I can’t imagine her not being there. Although she practiced the old way of doing things, she had built a well oiled wheel. And she didn’t miss a beat. She can barely keep up with her clients all day as it is. I don’t know how she is going to find time to enter everything in Opera. This assistant can only do so much.
Thank God It’s Friday! It’s been a long week. Still 3 more training days to go until I am free for a couple of weeks. Can’t wait!
Good luck selling!
Pure Energy