ScreaminSalesManager

I never minded cold calling.  I put on my detective hat and off I go.  I found it very helpful when I took a job in another market that I did not understand.  It helped me do better and back then, it worked!  Now a days you have to try and get past the guards, [...]

Good bye Holidays, Welcome 2009!
What do we face as Hotel Sales Managers in 2009?  Will we have to drop rates to gain new clients?   Will we take crappy business because we have to?  Do you look twice at business opportunities that you wouldn’t of thought about before you turn them away?   Are you offering more [...]

Just want to wish every Hotel Sales Manager and all the staff in the Hotel Industry a warm and wonderful Thanksgiving Day!
For those who are off today, enjoy your family and friends!  To those who are working, spread the Holiday Cheer to everyone!
Pure Energy

Local Catering Halls that that free stand are constantly asked “where they should house their guests”.  As a Hotel Sales Person you will need to identify who they are referring and find out how they can refer you.
Most Catering Halls will want more than one hotel to refer.  It only makes sense since each hotel [...]

The Hotel Sales Person doesn’t just book the group and hand it over.  For the larger convention hotels, yes, they have to hand it over to their Convention Services Manager.  But for the smaller properties it is the Sales Person responsibility to make sure that the client’s information and needs are communicated amongst the Management [...]

You don’t need a text book, webinars or to be sent away for training.  Being a Great Hotel Sales Manager has just a few key factors you must act on to be the best!
INSTINCT AND DRIVE
If your in Sales you must have the instinct and drive that it takes to keep up in sales and [...]

There are many types of bus tours groups.  They all have similar needs and requests.  To break them down into segments it would include:
Student Groups, Senior Citizen Groups, Family Reunions, Religious, Entertainment and more.
A lot of the Tour Operators are wholesalers and family or privately owned.  Some have a series of continuous groups coming through [...]

Everyone hates to be handed the highlighter and an arrival list and to mark off who to walk and who not to.  If your property is in a walk situation, you the Sales Person should make sure that they do not walk a regular guest, VIP or a new client reservation.
When there is demand in your [...]

Hotel Sales People should always keep a private database of their clients. There are many reasons why. Although I use the Opera System and have used Goldmine and Delphi, I keep my clients close to home in my personal computer. Yes, that means that you will have to take the time to [...]

Starting from a teenager, I worked primarily in the Restaurant Business as a Waitress. I’ve worked at Bingo Halls, Ice Cream Shops, Fast Food, Catering Halls and Fine Dining. For two years I worked as a Bartender.
I have always been around people and have been very successful making connections. Up selling, refilling [...]