Sales Manager makes it through the day….
I was very busy today. I’m not sure though how much time I actually spent selling. Let’s see…….I turned on my computer to find a green screen. What the heck happened? Still usable so I overlook it. Then the wallpapering and painting started.
By noon, my desk was moved and I had no phone……searching for a phone to use but with no luck, I plugged it back into the phone line and left it in the office on the floor. When it rang, I jumped up from my now tiny location to try and grab the phone. After sitting on the floor to complete calls, I realized I was getting bit….yes, I think rug mites. Fun. The day finally raps up and when I get home I strip in front of the washing machine to get off my itchy clothing and run upstairs to shower.
By 4pm the Administrator leaves for the day. Good thing cause as they were tinkering around with the central air unit that they are installing, part of the ceiling crashes down onto the administrators desk. Let me mention, brand new beautiful desk now with paint, glue, foot prints, scratches, dents and mouse poop on it. I used her swifer to try and clean up what I could.
Called all my upcoming groups to let them know that their cut off date were coming….for the ones I couldn’t call, I emailed and faxed. Although crazy, business as usual.
Mostly got emails out to potential and existing clients. I’m finding that I am much faster with an email then voicemail. And I get a higher return in replies.
Trying to get rooming lists and follow up from sports teams are incredible. They just don’t get it. Some are excellent, others drive me crazy. They are demanding, wanting but grateful when it all comes together.
The front desk still having issues with posting but some of the problem is from our lack of knowledge with Opera. A couple of my military guests tried to check out yesterday and today and we were unable to find their deposit. Thank goodness I had the people mail their advance checks to me in my name so I had all of the copies we needed for research. The Opera system did transfer their reservation, but I found them in for a month later? That’s where I found these people’s advance deposit. No one can explain it, no one knows how to transfer the deposit to a check out room or simply how to transfer it. A couple people had to pay again with their credit cards. Nuts! Needless to say, they were not happy.
I have a sales project that I am going to work on tomorrow…and I can do without the phone. Well, I keep an eye on it across the way….but I won’t go near my office until they spray for dust mites. I have months of sales leads from the competition reader boards. My goal is to email every one of them that I have emails on, make a trace and start working them. Piece of cake.
Good luck selling tomorrow! Get them before someone else does!
Pure Energy
