Sales Manager has generated HOT sales leads…..
The Sales Office renovations are almost done – I think. Still no phone but I managed to bounce around at other people’s desk to pull off my messages. When I couldn’t get on a phone, I plugged mine back in… that is… after I climbed past the ladders and equipement and crunched underneath the scaffolding.
Some Sales People fail because they simply don’t call the client back. I’m not going to be one of them. Although I was laughed at, I booked $3 grand of rooms revenue for this weekend and boy do we need it. All because I called them back. I don’t want to say how I responded to the “ones” who laughed at me but I can say that it involved my middle finger!
The Sales Opera training has been rescheduled for the week of September 8th. If it’s anything like our reservation system, I’m afraid.
With all of my phone issues I gathered leads and spent a lot of time emailing a hello and that I’m here if they need anything. I managed to send out 36 messages to new clients……my return was 12 replies and 2 additional actual leads. One lead worth more than $40 grand in rooms and banquet revenue. I couldn’t believe it. Either the stars were lined just right for me today or I just got plain lucky. Either way, it was working and when it works I don’t want to stop. So as my smoking buddies bugged me to smoke, I held my hand up and said I was hot and for them to go without me.
We will be moving all of the stuff back into the Sales Office later this week. Our new boss wants the files audited and yes, it’s a good idea. But, ha, I knew she would want this so I have already called all of my files (took about a month) and they are being working and traced. I will certainly help with the Catering files if they need me to.
The Book of Business has been worth it so far. I have generated interested but no site inspections or commitments as of yet. The ones that I called are traced as well so they won’t slip away. I won’t stop until I exhaust the resources from this book.
Direct Billing project is going well too but I am finding that most of the ones that I have chosen are transient accounts and they are not in my segment. So I’ll ask for them to complete updated information if needed, since I’m spending my time calling anyway. I won’t “work” them but I will have their information ready for when we hire a Transient Sales Manager. Hopefully soon.
My reader board leads are awesome. What a simple way to capture new business. These potential clients are already booking in my market. On most occasions all I need to do is ask for the business.
To me I am the shark and they are the fish………I will prey on them until they come for a tour. That’s all I’m asking…a simple tour and a free lunch or dinner. 99% of the time I capture every one of them that come out because I am nice, experienced and can adjust my attitude and personality to match with there’s. If my hotel does not please them or meet their needs, then I will trace them out and leave them alone for a couple months….but they will never be not traced. Some hotel will annoy them, not communicate, mess up or god knows what….and guess who they will call? No not the ghostbusters, ME!
Today is over and the windows of opportunity are coming to an end as I get ready to plop down on the couch and call it a night. I’m planning, thinking and getting ready for tomorrow. I want tomorrow to be as hot as it was today. Only I can make that happen.
Good luck!
Pure Energy
