Finally, I worked on this lead for 3 months! He confirmed his site inspection for today and enjoyed a delicious lunch with me. He loved the hotel. Persistence worked! I’ll be sending contracts out for 3 of their events and he even added one making it 4……over $120,000 in revenue. I was pretty excited.
Tomorrow is the last day for the Sales Opera Training. I think it is going to be pretty easy once I can get in there and start using it. The trainer will be back in 2 weeks….so we will have to enter in all of the Catering Events….oh my. There is a lot.
The Catering Manager…I’m not sure what she is going to do. They want to move her into Operations to replace the F & B Supervisor that they fired last week. I really like her and I’m upset about the whole thing.
They fired the Reservation Manager today. Like I said, you can’t mess around with this new Management Team. Although my DOS says that I am doing a good job, I still feel like I’m walking on egg shells. You never know.
I posted my resume on line yesterday and I had one call from a local hotel’s GM who found it. I can’t tell you how bad I wanted to call right back but I couldn’t. I did leave a message around 5ish once I was able to slip away and hide to call. Even though I am excited about a change, it still breaks my heart since I really do like my property. But I am so tired of the constant interference that I go through every day….I simply want to sell.
The Operation issues at the desk are still terrible. I don’t know why people even come back. Still many issues with posting, rates and god, everything. They had tried to get me to take a couple shifts at the desk. I wouldn’t mind but I can’t focus on Sales and work the front desk? I help out as much as I can.
A couple of the new folks are now burnt out and wondering why they left their hotel to come to ours. I keep telling that it is going to take time to build the team…they need to be patient. Build your team around you thus you will have more freedom. I don’t know what to say to them?
I have a busy day tomorrow….lots of trace calls to catch up on with this Opera Training and contracts to get out. Not a dull moment.
Good luck selling tomorrow!
Pure Energy
