How to be a Great Hotel Sales Manager
You don’t need a text book, webinars or to be sent away for training. Being a Great Hotel Sales Manager has just a few key factors you must act on to be the best!
INSTINCT AND DRIVE
If your in Sales you must have the instinct and drive that it takes to keep up in sales and to develop clients relationships.
Not everyone can be in Sales. A quiet and shy person would not make a good candidate to be a Sales Person. A true Sales Person must be able to walk up to people to network, ask questions and make connections. They must be able to comfortably walk into buildings and business parks to cold call without personal fear. They must be creative, crafty and constantly planning the next attack on where they are going to find or steal new business.
QUALIFY
What does the client need? How many room nights are they doing a month, quarter, annually? Are their peak seasons where they are busier? Who and why are their travelers coming into that location? What hotel are they currently using? Find out their rate by calling and making a fake reservation. See what you are up against and find out why they use that hotel.
Get a site inspection and close the deal.
FOLLOW UP
It doesn’t make sense to cold call day after day and not provide yourself the time you need to follow up on the leads that you have found. Make sure that you follow up and in a timely manner.
Call back every call! This is a huge problem in our industry with incoming inquiries and no follow up call back. Remember the early bird gets the worm!
To be a Great Hotel Sales Person you will need to have instinct and drive, qualifying skills and follow up to close on new deals. It’s that simple.
For help and ideas check out hotelsalesmanager.com.
Good Luck!
Pure Energy
