ScreaminSalesManager

In the past it is common for Hotel Sales Manager to get Holiday Bonuses.  With this economy if you get one this year be thankful.
It is more important that you have a job and put food on the table.  So don’t be upset or bash your hotel management if you do not get a bonus [...]

Local Catering Halls that that free stand are constantly asked “where they should house their guests”.  As a Hotel Sales Person you will need to identify who they are referring and find out how they can refer you.
Most Catering Halls will want more than one hotel to refer.  It only makes sense since each hotel [...]

When a new Sales Person is hired, it is almost mandatory for them to schedule an appointment with another Sales Person to tour a competitor hotel.  It is smart to tour every hotel that is listed on your Star Report.
As a Sales Person myself, I welcome them and give them a full tour and explain [...]

Four months ago the Property installed the Opera PMS & Sales & Catering Program.  At first I found it very hard to learn and it was a true struggle.  But now as a Sales Person I can’t do without it.
Similar to many other programs, it is window’s based and I’m finding that it is a great [...]

The Hotel Sales Person doesn’t just book the group and hand it over.  For the larger convention hotels, yes, they have to hand it over to their Convention Services Manager.  But for the smaller properties it is the Sales Person responsibility to make sure that the client’s information and needs are communicated amongst the Management [...]

There are many types of bus tours groups.  They all have similar needs and requests.  To break them down into segments it would include:
Student Groups, Senior Citizen Groups, Family Reunions, Religious, Entertainment and more.
A lot of the Tour Operators are wholesalers and family or privately owned.  Some have a series of continuous groups coming through [...]

Everyone hates to be handed the highlighter and an arrival list and to mark off who to walk and who not to.  If your property is in a walk situation, you the Sales Person should make sure that they do not walk a regular guest, VIP or a new client reservation.
When there is demand in your [...]

It is time again to begin to work on your 2009 Sales & Marketing Plan. You want to be ready and have all of the data you need to prepare an educated and usable marketing plan.
To prepare I recommend you begin to start collecting the following tools and information that you will need to [...]