ScreaminSalesManager

I heard news today bashing Philadelphia Hotels for moving the Tampa Bay Rays out of a City Hotel and that the whole team had to book in Delaware.   They were not able to locate a hotel that could take all of their rooms and they didn’t want to split them.
Just to confirm the Monday night [...]

Everyone hates to be handed the highlighter and an arrival list and to mark off who to walk and who not to.  If your property is in a walk situation, you the Sales Person should make sure that they do not walk a regular guest, VIP or a new client reservation.
When there is demand in your [...]

Our property is located 2 miles South of the Philadelphia International Airport and 6 miles South of the Citizens Bank Park where the Philadelphia Phillies and Tampa Bay are battling it out for the to see who’s the world champion.  It’s exciting, busy and crazy.  Our hotel made the most in rooms revenue then I [...]

The First Day for a New Sales Manager. I’m sure that they are nervous, anxious and excited. They maybe welcomed to the team or they maybe shunned away.
It is recommended that a schedule is put together for the New Hotel Sales Person to meet will all of the Department Heads, including motivating staff [...]

Groups with a Master Routing Account. These groups include many segments primarily in the SMERFE Market but also Group Corporate Accounts may have this need due to direct billing arrangements or they want all of the charges posted to one Master Credit Card. This type of business will require all of their sleeping [...]

It is time again to begin to work on your 2009 Sales & Marketing Plan. You want to be ready and have all of the data you need to prepare an educated and usable marketing plan.
To prepare I recommend you begin to start collecting the following tools and information that you will need to [...]

Opera PMS and the Sales & Catering program. If you are unfamiliar with using a Sales Program then you may find this system to be a bit of a challenge. You can purchase this program with our without the Sales and Catering interface.
Believe it or not there are still a lot of properties [...]

No matter what industry you are in we are all experiencing the “Bear Market” right now. We as Sales People, are forced to get more creative, lower rates and offer more concessions to capture or steal potential business. There are not many companies or organizations out there that will pay “top dollar”. [...]