ScreaminSalesManager

Hotel Sales People should always keep a private database of their clients. There are many reasons why. Although I use the Opera System and have used Goldmine and Delphi, I keep my clients close to home in my personal computer. Yes, that means that you will have to take the time to [...]

Through my recent connection with my competitions Sales People, I realized that they were sitting in the office booking inquiries and not making outside appointments.  Every one’s occupancy is down.  Some larger chains are laying off staff.
The Sales Position is a “Revenue Producing Position” and revenue needs to be produced.  It’s that simple.  How the Sales [...]

Starting from a teenager, I worked primarily in the Restaurant Business as a Waitress. I’ve worked at Bingo Halls, Ice Cream Shops, Fast Food, Catering Halls and Fine Dining. For two years I worked as a Bartender.
I have always been around people and have been very successful making connections. Up selling, refilling [...]

One of our goals in Sales is to get Site Inspections and people to tour the hotel with you.  Once you get the commitment, get ready to do some work.
When I get a commitment to come for a tour - with a date and time, the first thing I do is make a list of [...]

I’m a SMERFE Sales Manager at a mid-scale airport hotel, newly renovated, 5 miles south of a Major City. We offer over 300 rooms, restaurant, bar, business center, 13,000 square feet of flexible meeting space and over 1,100 spots for secured parking that we own and operate.
The property was a dog and a lot [...]

If you didn’t recognize your Housekeeping Staff this year, shame on you. Begin planning now for next year.
Our Hotel truly celebrated I must say that I’m proud. Each day we had events in the ballroom. They loved it. We gave out medals to the folks who won…..1st, 2nd & 3rd place. [...]

How has the economy affected your hotel? Are you down in occupancy? Are you finding that other hotels are outbidding you and you are already bidding rock bottom?
The clients are getting smarter under pressure and becoming hotel savvy. They don’t have time or patience to deal with a bunch of bull. [...]

My hotel is hosting the descendants of the “War of 1812 Reunion” this weekend. They have been a quiet, pleasant group….not like the last group I had in. They need little (that tells me that one of the Sales Manager did their job in detailing) and they are frankly a great bunch.
The men [...]

I went on an interview tonight.  I got to say, I really was not “WOWED”.   They think I would fit their Tour & Travel Manager needs….but where I am now, I do the whole SMERFE Market and I like it better than being a DOS.  Also they are getting ready for a complete renovation plan.  I [...]

I have an interview tomorrow night with another hotel for a SMERFE/Government Sales Manager. It is just want I would want since I do love the SMERFE Manager position. Don’t get me wrong, I like Corporate too but I find that the people are warmer and much more sincere than your typical Corporate [...]