Monthly Archives: August 2008

Sales Manager makes it through the day….

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I was very busy today.  I’m not sure though how much time I actually spent selling.  Let’s see…….I turned on my computer to find a green screen.  What the heck happened?  Still usable so I overlook it.  Then the wallpapering and painting started. 

By noon, my desk was moved and I had no phone……searching for a phone to use but with no luck, I plugged it back into the phone line and left it in the office on the floor.  When it rang, I jumped up from my now tiny location to try and grab the phone.  After sitting on the floor to complete calls, I realized I was getting bit….yes, I think rug mites.  Fun.  The day finally raps up and when I get home I strip in front of the washing machine to get off my itchy clothing and run upstairs to shower. 

By 4pm the Administrator leaves for the day.  Good thing cause as they were tinkering around with the central air unit that they are installing, part of the ceiling crashes down onto the administrators desk.  Let me mention, brand new beautiful desk now with paint, glue, foot prints, scratches, dents and mouse poop on it.  I used her swifer to try and clean up what I could.

Called all my upcoming groups to let them know that their cut off date were coming….for the ones I couldn’t call, I emailed and faxed.  Although crazy, business as usual.

Mostly got emails out to potential and existing clients.  I’m finding that I am much faster with an email then voicemail.  And I get a higher return in replies.

Trying to get rooming lists and follow up from sports teams are incredible.  They just don’t get it.  Some are excellent, others drive me crazy.  They are demanding, wanting but grateful when it all comes together.

The front desk still having issues with posting but some of the problem is from our lack of knowledge with Opera.  A couple of my military guests tried to check out yesterday and today and we were unable to find their deposit.  Thank goodness I had the people mail their advance checks to me in my name so I had all of the copies we needed for research.  The Opera system did transfer their reservation, but I found them in for a month later?  That’s where I found these people’s advance deposit.  No one can explain it, no one knows how to transfer the deposit to a check out room or simply how to transfer it.  A couple people had to pay again with their credit cards.  Nuts!  Needless to say, they were not happy.

I have a sales project that I am going to work on tomorrow…and I can do without the phone.  Well, I keep an eye on it across the way….but I won’t go near my office until they spray for dust mites.  I have months of sales leads from the competition reader boards.  My goal is to email every one of them that I have emails on, make a trace and start working them.  Piece of cake.

Good luck selling tomorrow!  Get them before someone else does!

Pure Energy

Sales Manager follows through……

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The military convention had a great time.  All will check out but 3 rooms tomorrow. I stopped in tonight to check on their banquet and to see their entertainment that they hired that I recommended.  They were dancing and laughing.  I was pretty proud.

I was so tired from a long week that I didn’t even get up until 11am this morning.  And if it wasn’t for the dog crying outside of my door, it probably wouldn’t of been till after noon.  Every once and a while I need that.

They postponed the Opera Sales Training until the week of September 8th…for 10 days 8am – 5pm.  Oh my, where’s the selling time?  If I’m not calling the client, stopping in or sending letters, then someone else is.  That drives me nuts.  Anyone read “Who Moved My Cheese?”  It’s pretty good book and I recommend it.

Ok, now I have to cancel my appointments that I made for that week.  Finally got some appointments and now I will have to cancel them.  I know that we need a Sales Program so I will have to grin and bare it.

I’m going to chill tonight so I don’t have much to say.  I’m off tomorrow but I plan on spending some time surfing the web searching for leads.  I have the proposal that I need to get done.  That will be tomorrow too.

Enjoy your day.

Pure Energy

Freddy the Spider in the Sales Office……

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Boy I have so much to say about today that I don’t know where to start. 

First, the smell of the paint, stain and glue made me nauseous in the office.  I found it almost impossible and after taking two aspirin for my headache, I finally left the office and accomplished nothing.  Then the paint and all dried so the smell subsided a bit and I could tolerate it. 

But then you had to dodge the screws, bolts, and “things” that were falling out of the ceiling as they were installing our central air conditioner.  Had I mentioned that we haven’t had air?  I think we saw mouse poop falling down too, yes we did. Oh and I almost forgot about Freddy.  Freddy is the spider that picked me to come down from the ceiling on his web in front of my face to say hello.  He landed perfectly on the rime of my reading glasses.  After a  2 year old scream, need I say he’s dead.  What a joke.

The military convention asked me to get prices for them this morning to rent a bus for their baseball game tonight…all 36 of them.  Because I didn’t have that information handy, (even though it’s in my action plan) I spent an hour and a half calling local bus companies to get pricing and find out who could do it.  One half of them was out on a tour.  The man with the credit card was out on the tour.  Thus at 4:00pm when the tour group returned, it was too late for them to book the bus.  It was out of my hands. 

We had invited a tour operator to come for a hotel tour and dinner and they confirmed yesterday that they were going to try and make it today.  I was informed that since it was my market that I was to meet with them and do the tour.   Fine and I’m cool with that, it’s business.  I’m waiting all day to find out what’s up with the client since they did not respond back to my email or my DOS about our inspection today.  At 3pm I received an email asking how late I worked and how late the Restaurant was open.  Ok.  So they made it by 7:10 and I finally signed out at 9:30pm.  Another long day but at least they did verbally agree to book with us in 2009.  What could I do…say no to a site inspection and possible booking for a few extra hours? 

I had two convention bids that had to go out today and one very detailed proposal that I knew would take some time.  It took me all day to get done the bids and I half finished the proposal.   I was bothered so much and the reservation calls don’t stop.  I AM NOT A RESERVATIONIST.  At 7pm I emailed both clients their proposals.  Now I will have to waste precious sales time on Monday to finish the proposal that I couldn’t get accomplished today.  Yes, I could go in tomorrow or Sunday and finish it….but, I’m already working tomorrow night at the Banquet for the military convention.  They asked me to be there and I promised I would. 

In the meantime, I have laundry, cleaning, cooking and tanning to do this weekend ~ only have a day and a half with no late sleeping in time.  But I will probably grab the information for the proposal off my desk tomorrow night when I am at the hotel to work on it on Sunday at home.  It will bother me until I complete my task.

Well, I did get to see the new lights “lite” and they looked beautiful.  And the military group is enjoying themselves.  I’m grateful.

Have a nice day off!

Pure Energy